Coincidence

Last week I made a reservation at the Katerina Hotel, but I haven't been able to get a written confirmation. When I called the concierge assured me the room is mine, but when I asked them for a confirmation by fax or email, he proceeded to dictate to me his email address. I took it, to email him to explain what I needed in writing, but he still didn't email me back.

Today I booked a room at Novus Hotel next door. Planning on canceling the Katerina Hotel booking as soon as Novus confirmed, I then had this confusing email exchange:

DEAR MRS VEBRA

WE ARE PLEASED TO RESERVE A SINGLE ROOM FOR YOU AT THE PRICE OF 75E PER NIGHT. IF YOU AGREE PLEASE INFORM US TO PROCEED AT THE RESERVATION.WE WILL NEED ALSO A CREDIT CARD NUMBER AS A GUARANTEE FOR YOUR RESERVATION.

KIND REGARDS

KATERINA

FRONT DESK

I agree, thank you very much. I'm Mr. Vebra, by the way.

Let me make get something clear: is Novus Hotel the same as Hotel Katerina?

MR VEBRA,

NOVUS HOTEL IS LOCATED CLOSE TO HOTEL KATERINA. IT IS A 4 STARS HOTEL AND IF YOU LIKE YOU CAN ALSO VISIT OUR WEB SITE. ALSO WE CONFIRM YOUR RESERVATION AND WE ARE PLEASED TO WELCOMING YOU IN OUR HOTEL.

WE ARE AT YOUR DISPOSAL FOR ANY FURTHER INFORMATION

REGARDS

KATERINA

FRONT DESK

Ok, so my reservation is confirmed at Novus Hotel, right? (I ask because your signature says Katerina Front Desk)

WE CONFIRM YOUR RESERVATION.BY THE WAY MY NAME IS KATERINA AND I’ M WORKING AT THE FRONT DESK.

REGARDS